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An Clachan Tenants

An Clachan has three addresses:

47 Van Order Drive
Kingston, Ontario
K7M 1B6
for buildings 1, 2, 3, 4, 5

17 Van Order Dr.
Kingston, Ontario
K7M 1B5
for Buildings 6, 7, 8, 9, 10, 11, 12

15 MacPherson Ave.,
Kingston, Ontario
K7M 2W8
for buildings 13, 14, 15, 16, 17, 18, 19

An Clachan (Gaelic for small village) is a series of 19 apartment buildings containing of a total of 260 spacious 1 bedroom,  2 bedroom, and a limited number of  3 bedroom apartments located within walking distance or a short transit ride to the main campus. It is also only a ten minute walk to west campus. The buildings are joined and create three complexes (1-5, 6-12, 13-19); each building has three floors (sorry no elevators). An Clachan is a university-owned and managed complex providing housing for students and their families in a safe neighbourhood close to shopping, libraries and fitness facilities.

An Clachan is classified as a student residence. Therefore, for income tax purposes, a maximum of $25 per year may be claimed for rent.

Tenants MUST re-apply and be offered a new lease each year (information on the re-application process is provided to tenants in February/March annually).


Types of ApartmentsAn Clachan living room looking towards window

Features and Services

  • Free parking
  • An Clachan Community Coordinator for advice and activities
  • Laundry rooms on site
  • Close to schools, grocery stores, shopping and YMCA


How to Apply/Eligibility

An Clachan does not have any elevators. It is a series of 19 3-storey buildings.

Applications for An Clachan are available subject to apartment availability. Most leases have annual start dates of September 1. There are a limited number of leases with January 1 or May 1 starts. Leases are typically for 12 months. Furnished units may be available for shorter lease terms (subject to availability).

Priority for apartments is given to registered Queen’s students in good standing with the University.  Please be sure to include your Queen’s student number and a current email address (preferably your @queensu.ca account) on your application. We will send you an email to let you know that your application has been received. Successful applicants will be notified by email of rental offers as they are available; please be sure to check your email regularly as there is a limited timeframe in which to respond. If you have email filtering activated, please be sure to add community.housing@queensu.ca to your safe list.

An Clachan Lease Sample
Occupancy limits apply per section (c) of the Ontario Building Code are two persons per sleeping room or sleeping area in a dwelling unit or suite.

Students requiring Special Consideration

Queen’s Community Housing strives to provide the best possible environment for students to achieve their academic goals. The residential rental properties owned by Queen’s University and managed by Community Housing are not handicapped accessible housing. Tenants/occupants have the opportunity to view the unit personally or have an agent view the unit prior to signing a lease and should be able to make an informed decision if the unit meets their individual needs as the unit is presented. However, there may be unique circumstances where a tenant/occupant may request special consideration. Community Housing cannot guarantee to accommodate all requests for special consideration.

Not all disabilities or medical conditions require special assignment or considerations. The documentation completed by the medical professional must verify the tenant has a disability or medical condition but not the specific diagnosis, and identify the functional limitation (if any) related to the disability or medical condition.

Should you have questions regarding this or would like to make a request for consideration, please contact Community Housing by emailing community.housing@queensu.ca.


Applications – Please be advised we are fully leased for September 2020 and maintaining a waiting list.

  • An Clachan New Tenant Application form – not currently available

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Rent Information and Rates

Rent information:
Rent is due on the 1st day of each month.
Community Housing accepts one payment only per unit.  “Split rent” payments are permitted only when Pre Authorized Debit Agreement Forms (for the balance of the lease term) are submitted by all members of the rental unit; all required documentation for the unit must be received as a package by the 15th day of the month preceding the month to start split rent payments (i.e.  April 15 for May leases, August 15 for September leases).  Where tenants choose to split rent payments for their unit in this way, the total of the amounts to be debited each month must equal the monthly rent.  Pre-Authorized Debit Agreements are valid for one lease period only and must be resubmitted as above for any subsequent lease periods.
Units choosing to pay rent in one monthly installment may also use the Pre Authorized Debit Agreement Forms, pay by cash, debit, money order to the Community Housing office so that it is received by the first day of each month.  If your unit chooses to leave post-dated cheques, your unit will need to provide a series of post-dated cheques for the full lease term, for the total monthly rent, dated for the first day of each month.
Late Rent, Overdue Accounts, and Non-Sufficient Funds (NSF)
If rent is not paid by the first day each month or a cheque is returned for any reason or we are unsuccessful in debiting funds through automatic debit due to non-sufficient funds (NSF), Funds held, Funds not cleared, cannot trace etc, the full rent charge will be added along with an additional administration fee (this is separate from the fee charged by your bank). Only cash, interac, money order, or certified cheque will be accepted for payment of rent and the NSF fee in these situations (these cannot be added to your next pre-authorized debit payment).
On a first time failure to pay full rent (including NSFs), the unit will be sent a letter requesting payment. Failure to respond to that notice or a second rent related problem will end the privilege of split rent payments for the unit for the duration of the lease and result in the filing of a L9 Application to Collect Rent The Tenant Owes with the Landlord and Tenant Board. This carries an additional charge and involves a hearing in front of the Board (unless the rent due, NSF fees and the filing fee are paid in advance of the hearing). Subsequent rent related problems will result in additional L9 Applications and/or lead to eviction proceedings. While this is the usual process, the University reserves the right to move directly to the “N4 – Notice to End a Tenancy Early for Nonpayment of Rent” and/or “L9 – Application to Collect Rent the Tenant Owes”, as permitted by the Residential Tenancies Act in regards to late rent.  Most importantly, poor rent payment history will prevent tenants from being able to rent a Queen’s owned property in the future. 
Where there are outstanding debts, any payments received from tenants will be applied first to the outstanding debt with any remaining balance applied against current charges. It is the responsibility of the tenant(s) to ensure the unit account remains in good standing.
We do not track individual payments – outstanding amounts are charged to the unit/household. Household members are responsible for tracking their payments. There is an administrative fee to have our records searched.
Outstanding accounts owed to Community Housing is considered debts to the University. They are reported to the University on a monthly basis. All sanctions apply to these outstanding accounts, including withholding of marks, transcripts and blocking of registration.
Please remember, all tenants of a unit are “jointly and severally” responsible for any debts of that unit. Even if you have an agreement with your roommates to split the rent payments, if one does not pay everyone is held responsible for the debt.
Note 1: accepted methods of payment – pre-authorized debit, cash, cheque, money order, interac, in CANADIAN funds only.
Note 2: we cannot accept future rent payments other than via post dated cheques/pre-authorized debits
Note 3: we understand circumstances sometime crop up where special consideration may be warranted for late payment of rent. When this happens, tenants should send in a request for consideration to Community Housing by emailing community.housing@queensu.ca outlining a) what the exceptional circumstance is and b) the timeframe that we should expect rent payment. If such a request is received, reviewed and found that an exception to pay late should be granted, it would be understood that this is a one-time exception not an on-going arrangement.
Other Fees
There are other fees applicable from time to time. The list below illustrates some of the more common ones but is not an all inclusive list:
  • Extra Appliances: Advance permission must be received from the Manager, Community Housing and/or designate before any additional appliances may be brought into/installed in/used in (e.g. air conditioner, extra fridge, deep freeze,space heater, washer, dryer, dishwasher) the rental unit. Additional charges may apply
  • Garbage: Warnings will be issued for garbage not disposed of properly. Repeat offenders will be fined each time the landlord has to pick-up and dispose of garbage mishandled.
  • License Plate Numbers & Proof of Ownership (registration): must be submitted to Community Housing. Please note: Unregistered vehicles parked in Tenant parking areas are subject to municipal tickets and towing
  • Paint: please refer to Tenant Handbook, Alterations section – not to make alterations including paint and wallpaper – costs for restoring colour/condition immediately will be attributed to the tenant
  • Satellite Dishes: Satellite dishes may not be installed in Community Housing Properties
  • Cleaning: Tenants must leave their unit thoroughly cleaned and in a ready to rent condition upon vacating. Charges will be assessed for cleaning, damages, etc. as applicable.
Effective February 1, 2020
Utilities (heat, water, electricity) and parking in unserviced lots (upon registration of vehicle) included.
# of Bedrooms Furnished? Lease Term Monthly Rent Notes
1 No 12 $797.00
1 Yes 12 $946.00
1 Yes 8 $1,086.00
1 Yes 4 $1,280.00 *limited
2 No 12 $908.00
2 Yes 12 $1,075.00
2 Yes 8 $1,214.00
2 Yes 4 $1,409.00 *limited
3 No 12 $1,031.00 *limited

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An Clachan Tenant Handbooks

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Community Coordinator

Community Housing has a Community Coordinator who is a resource for tenants and their families living in the An Clachan community. They assist tenants adjust to life in An Clachan and surrounding Kingston community while developing a climate that enhances safety, support, trust, inclusion and learning in a collaborative and diverse environment.

Molly Raffan – (INTERIM) Community Coordinator 
I am the Manager, Education in the Residence Life & Services Office and have worked with Amy for the last three years. I am taking on many of the responsibilities of the Community Coordinator for the duration of Amy’s leave and look forward to getting to know the An Clachan community better. Like Amy, I love crafting, being outside and learning new things. I am very much looking forward to sharing this new adventure with you!

Amy Okesola – Community Coordinator 
Amy is currently on leave until July 2021.

Should you be interested in helping out and/or have suggestions for events/activities at this time or in the future please drop by 07-103 during office hours or send an email.

Connect with us on Facebook!

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Services, Amenities and Resources


A storage locker is located within each apartment. A number of tenants use this area to store their bikes.

Common interior bike storage rooms. Tenants must apply for use of this area (An Clachan bike room application form), space is limited, no guarantee on availability.

Exterior bike racks. The exterior bike racks are monitored by Queen’s Parking (Bicycle Parking Regulations).


There is limited active parking available for Tenants. Tenants must register their vehicle with Community Housing to receive a parking hang tag which permits the tenant to park in any of the An Clachan parking spaces except those designated as Visitor Parking, Reserved Parking or Service Vehicle Parking. This parking is free of charge. Unregistered vehicles parked in tenant parking areas are subject to municipal tickets and towing of said vehicle at the owner’s risk and expense.

We have a limited number of reserved parking spaces with electrical receptacles. These spaces are reserved 24 hours a day, 7 days a week. There is a non-refundable annual fee for the use of these reserved parking spaces. If you are interested in a reserved parking space please complete and submit a Request for Reserved Parking Form. Unauthorized use of the reserved parking spaces will result in the unauthorized vehicle being towed at the owner’s risk and expense.

Tenants wanting to park in the un-serviced and/or designated reserved spaces must be registered with the Community Housing Office every lease period to receive a current parking permit hang tag.

Queen’s Parking monitors the parking lots at An Clachan.

Note1: The parking lot near building 5 is reserved for Maintenance Service Vehicles ONLY.

Visitor Parking: Limited visitor parking is available at An Clachan: 6 spaces at the south end across from 17 Van Order Drive – Building #6-12 entrance – corner of Sir John A. and Norman Rogers; and 4 spaces across from 47 Van order Drive – Building #1 and 2 – north of the entrance off MacPherson Avenue. Any vehicles without permits parking in areas not signed for visitors will be ticketed and/or towed.


There are six well-equipped, laundry rooms. They are located on the ground floor of buildings 1, 5, 8, 11, 14 and 17. Coinamatic maintains the laundry facilities. Tenants are issued a “smart card” when they pick-up their unit keys from Community Housing. The “smart card” can be loaded using a credit or debit card at the card load station located in the lobby of Building 5.

Laundry Room Hours: The laundry rooms are locked 24/7 and accessible by using your building key. Tenants are asked to be considerate of others by using the laundry rooms between the hours of 8:00 am and 10:00 pm only (last load should be in a machine no later than 9:30 pm).

Laundry left in machines: Please ensure prompt removal of your clothing from the machines so other tenants may use them. Items left in the laundry room are left at the tenant’s own risk.

Questions about the laundry machines (washers/dryers) or defective smart cards should be directed to Coinamatic at 1-800-561-1972 or by emailing customercare@coinamatic.com

Garbage and Recycling

Domestic garbage, cardboard and other recyclable items should be deposited in the designated exterior bins by building 5.

Fire Safety

Fire safety is always important.
The best way to learn how to protect yourself and those around you is by reading our fire safety document. In it you will find information about what to do in case of a fire or fire alarm.

Each of our units and our buildings are equipped with fire detection devices. To learn more about the fire detection models present in your unit and building follow the links below.
An Clachan fire devices

Additional fire safety related information is available on the Student Affairs website


Kingston Transit provides service to other areas of the city that tenants may wish to visit. For tenants in An Clachan there are bus stops within walking distance and a transfer point at the Kingston Centre, which is a 15 minute walk from An Clachan. For those wishing to access other areas of the city there are many routes and schedules accessible to tenants.  Visit the Kingston Transit website for details.

Student Safety and Community Living

Thinking about Hosting An Event at Your Place?

As tenants, you and your guests are part of the Kingston community and should promote positive relations with the City and your neighbours.

Make sure all of your house members are aware that a gathering is being planned.

Assign a house member to be in charge of the event – controlling who comes and goes – keeping invited guests inside.

Have a plan if you are having friends over where alcohol may be a factor. Be sure to inform your guests of all relevant policies before hand (e.g. not to be outside with alcohol, music volumes, etc).

You should be aware that you can be held responsible for the safety and behaviour of your guests until they are sober – not just until they leave your party. You can be held responsible for injuries or damages that can occur even after guests have left your place. Be a responsible and careful host and be sure to clean-up after your event.

A clean neighbourhood protects housing values, looks nice and instills a sense of pride in the residents of the area.

Health and Well-being Office

An Clachan & John Orr Tower (Unfurnished) Unit -User Guide

An Clachan & John Orr Tower (Furnished) Unit- User Guide
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Assignment  and Sublet Process

All leases for Queen’s owned rental units are rented on fixed terms with defined end dates. Occasionally, there may be situations where a student who is in a current lease needs or wants to leave Kingston or the rental unit (e.g. for work study, research assignment, graduation, etc.).
Under the RTA, the University is exempt from the clause(s) that require a landlord to permit a sub-tenancy or assignment, however it is the practice of Community Housing to permit sub-tenancy and assignment when tenants follow the required process. Permission to assign or sublet must be granted by Community Housing BEFORE anyone other than the named tenants and occupants live in the unit. Tenants should not advertise or guarantee any option to renew the lease for the unit. No requests to assign or sublet a unit will be granted for only the last month of the lease term.


  • The tenant wishes to leave the unit and not return before the end of the lease term
  • The person taking over the lease (assignee) must qualify as a tenant, ie be a registered Queen’s student in good standing with the University
  • The assignee assumes full responsibility for all lease terms and conditions for the balance of the lease term
  • The full amount of the rent will be paid to Community Housing by the assignee for the balance of the lease period
  • To be offered the opportunity to sign a new lease in the unit for the next lease term, the assignee must be residing in the unit for at least six months prior to the end of the lease term. Rent may be moved to market rent for the new lease period


  • All tenants and occupants are going to vacate the unit for a period of time and return to the unit before the end of the lease term
  • The subtenant must be a registered Queen’s student in good standing with the University
  • The full amount of rent will continue to be paid to Community Housing by the tenant. The subtenant will pay rent to the tenant
  • Subtenants do not have any reapplication rights for the unit


This process can take 6-10 business days provided all requirements are met.

  1. The tenant must complete and submit a Tenant Request to Assign or Sublease form to the Community Housing office. An application from the potential assignee/subtenant may be submitted at this time.
  2. Upon receipt of the application an inspection of the unit may be scheduled. This is usually within 5 to 10 business days of the submission of the application however will be no more than 60 days prior to the start date of the sublet/assignment. The inspection will review the unit for any damages and cleanliness of the unit. The unit must meet the inspection requirements to pass. If the unit does not meet inspection requirements the tenant will receive instructions of what must be done in order to pass the inspection. Once the issues have been addressed the tenant can request another inspection. There is a fee of $25 for any follow-up inspections. This amount must be paid before the inspection will be scheduled.
  3. Once an application from a potential assignee/subtenant has been received it will be reviewed for eligibility.
  4. The agreement for either assignment or sublet will be produced by the Community Housing office. Signature from all parties are required.
  5. The transfer of keys is the responsibility of the tenant.

Please note: Community Housing does not clean the unit before an assignee or subtenant moves in. Tenants/sub-tenants currently residing in a Community Housing unit will not be approved as applicants for sub-tenancy or assignment for the same lease period in another Community Housing unit.

Request to Assign or Sublet form – This form is to be completed by the tenant(s) who what to assign or sublet a Community Housing unit they currently live in.

Assignment or Sublease Application form – This form is to be completed by the student who wants to sublet or assign a unit from a current tenant of An Clachan or John Orr Tower.

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