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Move Out – University District

Please read all of the procedures listed below.  Failure to follow the steps below may result in additional charges for cleaning or damages.

We recommend you familiarize yourself with these procedures as failure to follow the necessary steps below may result in additional charges being assessed for cleaning and/or damages.

Should you have any questions, email us at: community.housing@queensu.ca.

Full Move Out

  1. Take Note of Critical Deadlines
  2. Plan Ahead
  3. Expectation of Vacant Possession
  4. Expectation for Key Return
  5. Cleaning Requirements & Resources
  6. No Time for Cleaning?
  7. Tenant Responsibilities
  8. Mail Forwarding, Internet Disconnects, & Ontario Change of Address Form

Take Note of Critical Deadlines

  • Vacate rental unit NO LATER than 12:00 Noon on the last day of your tenancy (per your lease agreement)
  • Return all sets of keys to the Community Housing Office at 169 University NO LATER than 12:00 Noon on the last day of your tenancy (per your lease agreement)
  • Final Inspection of Unit will be completed as vacant possession is received with the return of keys
  • Contractual arrangements you may have (i.e. with Bell Canada, Cogeco, etc.). There may be critical timelines that you need to adhere to to avoid delay and unnecessary charges to the account holder. You must maintain your utilities until the final day of your lease term.

Plan Ahead

  • Arrange for help to pack, move and clean – assign common areas of the unit to housemates to clean before vacating
  • Book moving vans
  • Arrange for disconnects (cable, phone, utilities, etc.). Remember, your utilities must be maintained until the final day of your lease term.
  • change of address.

Expectation of Vacant Possession

When you signed your Queen’s University Tenancy Agreement you agreed that your unit will be move-in ready for the next tenant. The expectation is that:

  1. All keys returned by deadline.
  2. Unit is clean.
  3. All contents/items/personal furniture removed.

Failure to provide vacant possession will result in holdover charges of $50 plus $20 for each hour late, lock change/key charges, rent for each day holding over, any legal costs incurred, any displacement costs to the incoming tenant, cleaning charges, in addition to any costs incurred for removal of furniture, personal belongings and other miscellaneous items left in the unit, including items that are to be sold or given away to friends, roommates, incoming tenants, etc.

Charges for KEYS NOT RETURNED by the deadline:

              Lock change:                                                               Starting at $125               + $5/key

Failure to clean you unit will result in the following charges:

——— Two-Bedroom Unit:                                                   Starting at $345.00

 ——— Three-Bedroom Unit:                                                Starting at $460.00

——— Four-Bedroom Unit:                                                Starting at $580.00

Overholding Charges

Not moved out by the deadline?                            Automatic $50.00 + $20/hour late (+ lock change charges)           

Garbage + Furniture Removal

Furniture/garbage left in unit:                                $48.00/hour removal charge (min. 1hr)

Expectation for Key Return

ALL issued sets to this unit must be returned as a complete package at the same time at the end of the tenancy (e.g. with the last person to leave) no later than 12:00 pm NOON on the last day of your tenancy (per your lease agreement) along with your laundry smard card(s).

Failure to do so will result in the locks being replaced at a cost to the outgoing tenant(s). Once the lock change has been initiated, the charge will remain and is not refundable.

Cleaning Requirements & Resources

Each member of the unit should be responsible for cleaning their bedroom and a common area. Divide up the common areas of the house and assign them in advance so the last person left in the house is not responsible for all the cleaning. No Time for Cleaning? Consider contacting a cleaning company. Vacating your unit without thoroughly cleaning it first can result in significant charges (there have been instances in the past where units have been billed $500 or more for cleaning and carpets).

Use this Cleaning Checklist to ensure that you leave your unit move-in ready as per your lease.

Kitchen

  • stove/oven – inside oven, oven racks, top and outer surfaces of stove, burner bowls, underneath burner bowls and rings,vent hood, drawer under oven, floor under the stove
  • refrigerator/freezer – inside, including shelves and drawers, outside including top and all outer suraces, floor under the fridge/freezer, should be defrosted if necessary and left running
  • sink, including taps
  • cabinets/drawers – must be empty and wiped inside, top and all outer surfaces, remove shelf liners where possible, tip… start at the top and work down
  • counter top
  • window sill(s) – wipe off (where applicable)
  • floor(s) sweep and mop including baseboards

Suggested cleaning products include stainless steel cleaner for sink and burner bowls, all purpose cleaner for the floor, cabinets, drawers, counter tops, refrigerator/freezer, stove and vent hood (where applicable) and oven cleaner for the oven.  Hot water and a grease cutting dish detergent work well at cleaning grease from surfaces.

Bedroom(s), Living Room, Dining Room, Hall and Entry Way Areas (where applicable)

  • Floors – vacuum/sweep and damp mop hard surface floors (as applicable)
  • Clean closet shelves, baseboards, wall heating units, windows and window sills

An all-purpose cleaner is suggested to remove stains and fingerprints on doors and door frames.

Bathroom(s)

  • sinks, toilet, bathtub/shower, including all faucet fixtures
  • mirrors and medicine cabinets – clean interior shelves of medicine cabinets
  • floors – sweep and mop including baseboards

Suggested cleaning products include non-abrasive bathroom cleaners for tub/shower and sinks and an all-purpose cleaner, for the floors, cabinets, draers and countertop.  Mr. Clean Magic sponges work particularly well!  For tough stains in a bathtub an abrasive poser, like Comet or Ajax, a scouring pad such as a black or blue 3M scrub pad work well.

For Large Article Disposal / Storage Facilities

For Residential Cleaning

For a handy cleaning checklist.

A guide for planning your move-out.

No Time for Cleaning?

Lighten your load by hiring a cleaner.  Here is a suggested list of Cleaning Companies in Kingston. Alternatively, try an internet search for “cleaning services Kingston”. 

Vacating your unit without thoroughly cleaning it can result in significant charges (there have been instances in the past where units have been billed $500 or more).

Failure to clean you unit will result in the following charges:

——— Two-Bedroom Unit:                                                   Starting at $345.00

 ——— Three-Bedroom Unit:                                                Starting at $460.00

——— Four-Bedroom Unit:                                                Starting at $580.00

Tenant Responsibilities

  • Responsibilities per your Lease and the Residential Tenancies Act (RTA)– All Tenants of this unit will be held jointly and severally responsible for any debt incurred from the tenancy.  Regardless of which individual household member may have caused the charge, all tenants are considered liable until the account is paid.
  • Responsibilities as residents in the City of Kingston – City Property Standards yards by-law prohibits anyone from using any land or structure within the City to dispose of garbage, refuse, industrial and domestic waste. Domestic waste includes items such as refrigerators, stoves, furniture, paper. Anyone throwing, placing or depositing debris on any private or municipal property with the City can be charged under a second bylaw that covers illegal dumping. Both by-laws carry a penalty of up to $5,000. The City is moving towards more stringent enforcement and will issue orders, and/or move directly to charges against property owners in violation of these bylaws. Additionally, should debris be left at the property an administration fee of $141.80 (subject to change) PLUS the cost of clean-up will be applied.
  • Contractual arrangements you may have with service providers – Be sure to contact companies with which you have arranged services (e.g. Bell Canada, Cogeco etc.) to inform them about cancellation of services etc. there may be critical timelines that you need to adhere to avoid delay and unnecessary charges to the account holder.
  • Items Left Behind – Please note, any items left in the unit/hallway outside of your unit after it is vacated will be discarded and all associated costs will be charged to the tenants.
  • Kingston Storage Facilities, Donation & Recycling Options

Mail Forwarding, Internet Disconnects, & Ontario Change of Address Form

  1. Change my address for Ontario services | ontario.ca [Drivers License, Health Card, OSAP, Ontario Photo Card]
  2. Arrange for services to be disconnected (Internet)
  3. Set up a change of address with Canada Post or Mail Forwarding

Use this handy move-out checklist so that nothing is forgotten.


Partial Move Out

  1. Current Tenants Vacating
  2. Current Tenants Remaining
  3. Understand What Is Required
  4. Expectation For Key Return

If you are in a University District property where PART of the household has entered into a new lease with Community Housing and PART of the household is leaving, please read the following.

This information applies to tenants in a unit were there is a partial turnover of tenants for the new lease period. If you are in a University District property and ALL of the household is leaving please refer to the FULL Move-out Information at the top of this page.

Please familiarize yourself with these procedures as failure to follow the necessary steps below may result in additional charges being assessed for cleaning, damages and/or lock changes. Should you have any questions, please do not hesitate to email community.housing@queensu.ca.

For Current Tenant(s) who will be vacating at the end of the current lease term

MUST:

  • Clean all areas, remove debris and prepare for new tenants
  • Vacate and return all keys as a package for the rental Unit no later than 12:00 NOON on the final day of your current lease term (per your lease agreement) to the Community Housing Office
  • If keys are not returned as expected by the deadline 12 NOON on the final day of your current lease term (per your lease agreement), a lock change will be done immediately and the remaining tenant(s) will need to visit Community Housing during office hours to get the new key set; lock replacement charges will apply. Any charges, if required will be assessed to ALL Tenant(s) of record for the current lease

Current Tenant(s) who will be remaining in the unit for the new lease term

MUST:

  • Clean all areas, remove debris and prepare for new tenants

Understand what is required:

Responsibilities per your Lease and the Residential Tenancies Act (RTA)

All tenants of this uint will be held jointly and severally responsible for any debt incurred form the tenancy. Regardless of which individual household member may have caused th charge, all tenants are considered liable until the account is paid.

Responsibilities as residents in the City of Kingston

City Property Standards “Yards by-law” prohibits anyone from using any land or structure within the City to dispose of garbage, refuse, industrial and domestic waste. Domestic waste includes items such as refrigerators, stoves, furniture, paper. Anyone throwing, placing or depositing debris on any private or municipal property with the City can be charged under a second bylaw that covers illegal dumping. Both by-laws carry a penalty of up to $5,000. The City is moving towards more stringent enforcement and will issue orders, and/or move directly to charges against property owners in violation of these bylaws. Additionally, should debris be left at the property an administration fee of $141.80 (subject to change) PLUS the cost of clean-up will be applied.

Expectation for Key Return

  • ALL key sets of vacating tenants must be returned as a complete package at the same time at the end of the tenancy (e.g. with the last person to leave) no later than 12:00 NOON on the last day of your current lease term (per your lease agreement).
  • Failure to do so will result in the locks being replaced at a cost to the outgoing tenant(s). Once the lock change has been initiated, the change will remain and is not refundable