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Move Out – University District

Full Move Out

  1. Key Return
  2. Vacant Possession
  3. Move Out Charges
  4. Final Inspection of Unit
  5. Cleaning Requirements & Resources
  6. No Time for Cleaning?
  7. Tenant Responsibilities
  8. Mail Forwarding, Internet Disconnects, & Ontario Change of Address Form
  9. Use this handy Move-out Checklist so that nothing is forgotten.

Key Return

Date & Time:

  • Tuesday, April 30th at 12:00PM NOON

Drop Off Location: 

Vacant Possession

When you signed your Queen’s University Tenancy Agreement you agreed that your unit will be move-in ready for the next tenant. The expectation is that:

  1. All keys returned by deadline.
  2. Unit is clean.
  3. All contents/items/personal furniture removed.

Failure to provide vacant possession will result in holdover charges of $50 plus $20 for each hour late, lock change/key charges, rent for each day holding over, any legal costs incurred, any displacement costs to the incoming tenant, cleaning charges, in addition to any costs incurred for removal of furniture, personal belongings and other miscellaneous items left in the unit, including items that are to be sold or given away to friends, roommates, incoming tenants, etc.

Move Out Charges

Charges for KEYS NOT RETURNED by the deadline:

              Lock change:                                                               Starting at $125               + $5/key

Failure to clean you unit will result in the following charges:

——— Two-Bedroom Unit:                                                   Starting at $345.00

 ——— Three-Bedroom Unit:                                                Starting at $460.00

——— Four-Bedroom Unit:                                                Starting at $580.00

Overholding Charges

Not moved out by the deadline?                            Automatic $50.00 + $20/hour late (+ lock change charges)           

Garbage + Furniture Removal

Furniture/garbage left in unit:                                $135.00/hour removal charge (min. 1hr)

Final Inspection of Unit

A final unit inspection will be completed on the last day of tenancy at 12 Noon, OR as vacant possession is received (keys returned).

Cleaning Requirements & Resources

Each member of the unit should be responsible for cleaning their bedroom and a common area. Divide up the common areas of the house and assign them in advance so the last person left in the house is not responsible for all the cleaning. No Time for Cleaning? Consider contacting a cleaning company. Vacating your unit without thoroughly cleaning it first can result in significant charges (there have been instances in the past where units have been billed $500 or more for cleaning and carpets).

Use this Cleaning Checklist to ensure that you leave your unit move-in ready as per your lease.

Kitchen

  • stove/oven – inside oven, oven racks, top and outer surfaces of stove, burner bowls, underneath burner bowls and rings,vent hood, drawer under oven, floor under the stove
  • refrigerator/freezer – inside, including shelves and drawers, outside including top and all outer surfaces, floor under the fridge/freezer, should be defrosted if necessary and left running
  • sink, including taps
  • cabinets/drawers – must be empty and wiped inside, top and all outer surfaces, remove shelf liners where possible, tip… start at the top and work down
  • counter top
  • window sill(s) – wipe off (where applicable)
  • floor(s) sweep and mop including baseboards

Suggested cleaning products include stainless steel cleaner for sink and burner bowls, all purpose cleaner for the floor, cabinets, drawers, counter tops, refrigerator/freezer, stove and vent hood (where applicable) and oven cleaner for the oven.  Hot water and a grease cutting dish detergent work well at cleaning grease from surfaces.

Bedroom(s), Living Room, Dining Room, Hall and Entry Way Areas (where applicable)

  • Floors – vacuum/sweep and damp mop hard surface floors (as applicable)
  • Clean closet shelves, baseboards, wall heating units, windows and window sills

An all-purpose cleaner is suggested to remove stains and fingerprints on doors and door frames.

Bathroom(s)

  • sinks, toilet, bathtub/shower, including all faucet fixtures
  • mirrors and medicine cabinets – clean interior shelves of medicine cabinets
  • floors – sweep and mop including baseboards

Suggested cleaning products include non-abrasive bathroom cleaners for tub/shower and sinks and an all-purpose cleaner, for the floors, cabinets, drawers and countertop.  Mr. Clean Magic sponges work particularly well!  For tough stains in a bathtub an abrasive poser, like Comet or Ajax, a scouring pad such as a black or blue 3M scrub pad work well.

No Time for Cleaning?

Lighten your load by hiring a cleaner.  Here is a suggested list of Cleaning Companies in Kingston. Alternatively, try an internet search for “cleaning services Kingston”. 

Vacating your unit without thoroughly cleaning it can result in significant charges (there have been instances in the past where units have been billed $500 or more).

Tenant Responsibilities

  1. Maintain your utilities until the last day of your tenancy.
  2. Responsibilities per your Lease and the Residential Tenancies Act (RTA)
    All Tenants of this unit will be held jointly and severally responsible for any debt incurred from the tenancy.  Regardless of which individual household member may have caused the charge, all tenants are considered liable until the account is paid.
  3. Responsibilities as residents in the City of Kingston:
    • City Property Standards yards by-law prohibits anyone from using any land or structure within the City to dispose of garbage, refuse, industrial and domestic waste. Domestic waste includes items such as refrigerators, stoves, furniture, paper. Anyone throwing, placing or depositing debris on any private or municipal property with the City can be charged under a second bylaw that covers illegal dumping. Both by-laws carry a penalty of up to $5,000. The City is moving towards more stringent enforcement and will issue orders, and/or move directly to charges against property owners in violation of these bylaws. Additionally, should debris be left at the property an administration fee of $135.00 (subject to change) PLUS the cost of clean-up will be applied.
  4. Contractual arrangements you may have with service providers. Be sure to contact companies with which you have arranged services (e.g. Bell Canada, Cogeco etc.) to inform them about cancellation of services etc. there may be critical timelines that you need to adhere to avoid delay and unnecessary charges to the account holder.
  5. Items Left Behind. Please note, any items left in the unit, hallway outside of your unit, or outside, will be discarded and all associated costs will be charged to the tenants.
  6. Kingston Storage Facilities, Donation & Recycling Options

Ontario Change of Address Form & Mail Forwarding

If you are staying in Ontario, please be sure to update your new address with Service Ontario.

Change my address for Ontario Services Form

  • Drivers Licence 
  • Health Card
  • Ontario Photo Card
  • OSAP
  • Outdoors Card 

Mail Forwarding – Canada Post

Mail Forwarding ensures that mail is delivered to a new or temporary address anywhere in Canada or the world. If you are expecting important mail, you may want to consider starting this service early to ensure nothing is delivered to An Clachan or John Orr Tower after you move out. Community Housing is not permitted to open mailboxes to check for your mail, and we do not store or collect parcels/packages.


This information applies to tenants in a unit were there is a partial turnover of tenants for the new lease period. If you are in a University District property and ALL of the household is leaving please refer to the FULL Move-out Information at the top of this page.

Key Return For Tenants Moving Out

Date & Time:

  • Tuesday, April 30th at 12:00PM NOON
  • Do not leave keys behind in your unit or with your old housemates. They will be considered late, and late fees will apply. 

Drop Off Location: 

For Tenants Remaining

  • KEEP YOUR KEY SET
  • If you are remaining in your unit for the 2024-2025 lease term, you do not need to return your keys to the office.
  • Clean the unit including all common areas such as the bathroom(s), kitchen, hallways, living room, etc. so it is ready for the new incoming tenant(s).
  • Dispose of your garbage properly.
  • New tenants joining your lease can pick up keys from Community Housing starting 3:00PM on May 1st. Keys will not be issued early.

Move Out Charges

Charges for KEYS NOT RETURNED by the deadline:

              Lock change:                                                               Starting at $125               + $5/key

Garbage + Furniture Removal

Furniture/garbage left in unit:                                $135.00/hour removal charge (min. 1hr)

Ontario Change of Address Form & Mail Forwarding

If you are staying in Ontario, please be sure to update your new address with Service Ontario.

Change my address for Ontario Services Form

  • Drivers Licence 
  • Health Card
  • Ontario Photo Card
  • OSAP
  • Outdoors Card 

Mail Forwarding – Canada Post

Mail Forwarding ensures that mail is delivered to a new or temporary address anywhere in Canada or the world. If you are expecting important mail, you may want to consider starting this service early to ensure nothing is delivered to An Clachan or John Orr Tower after you move out. Community Housing is not permitted to open mailboxes to check for your mail, and we do not store or collect parcels/packages.