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Move-In Information | May 1 2022

Please read carefully through the information below before you come for your move-in day.

Key Pick-up:
Please refer to the update that was emailed to all new arrivals.

Late Move-In Key Pick Up:
Please refer to the update that was emailed to all new arrivals.

Consider Moving In Late:
There are a number of apartments with new tenants moving in this May. To avoid long waits and line-ups, where possible you might consider postponing your move-in by a day or two to avoid the move-in day rush.

If you will be arriving AFTER May 1, please email us at community.housing@queensu.ca with the subject line “Late Arrival – Unit Number” where Unit Number is your apartment address (eg Late Arrival – 99 University Avenue). In the body of your email please be sure to include your full name and planned arrival date.

Rent
Rent for May is due May 1st. If you haven’t already arranged for Pre-Authorized Debit (PAD). We ask, to reduce wait time during key pick-up that you send your series of post-dated rent cheques (for the term of your tenancy) by courier or come in to our office on Monday May 2nd to make the payment in person. Rent payments received after May 2nd will be considered late.

The deadline to sign-up for Pre-Authorized Debit in time for May rent is April 15th.

Tenant Handbook
The Tenant Handbook is an integral part of your lease and can be viewed on-line. We strongly encourage you to read/review it in it’s entirety before you arrive as it will help ensure that you get off to your tenancy properly. You will receive a hard copy on your arrival (one per unit).

Parking Registration

To receive a parking permit for ANY location you will need to bring:

(1) proof of vehicle registration in your own name or a parent with the same last name, and

(2) license plate number

All vehicles registered with Community Housing must display a valid parking permit hang tag in the vehicle window at all times. Where this privilege is granted, it is not transferable to another vehicle, person and/or property group eg., An Clachan, John Orr Tower. Tenant designated parking lots and driveways are monitored weekdays, Monday to Friday from 7 am to 5 pm by Queen’s Parking Services. Unregistered vehicles parked in tenant parking areas are subject to municipal tickets and towing of said vehicle at the owner’s risk and expense.

At this time, Community Housing is not charging an additional parking fee to tenants.  Parking fees may be subject to change at a later date.

John Orr Tower:
There is limited parking available for Tenants. Tenants must register their vehicle with Community Housing to receive a parking hang tag which permits the tenant to park in any of the John Orr Tower parking spaces. There is no visitors parking.

An Clachan:
There is limited parking available for Tenants.  Tenants must register their vehicle with Community Housing to receive a parking hang tag which permits the tenant to park in any of the An Clachan parking spaces except those designated as Visitor Parking, Reserved Parking or Service Vehicle Parking. This parking is free of charge. 

University District:

There is limited active parking spaces available for Tenants. Parking privileges apply only to the person issued the tenant parking permit hang tag and in the appropriate tenant designated parking areas for this property group, Core. T  All vehicles registered with Community Housing and must display a valid parking permit hang tag in the vehicle window at all times.  Parking privileges apply only to the person issued the parking permit hang tag. Where this privilege is granted, it is not transferable to another vehicle, person and/or property group eg., An Clachan, John Orr Tower.  There is no visitors parking.

Your Unit
Unit Preparation:
Although every effort is made to provide a clean unit for your move-in, occasionally there may be a problem. If you have concerns about the cleanliness of the apartment upon your arrival, please contact our office at 613-533-2501 or email community.housing@queensu.ca and we will send someone to address the problem areas.

Unit Condition Report (UCR):
Please be reminded that we require return of the unit condition report within seven days of your tenancy start date. The deadline to return the UCR would be May 8. Instructions for completing the UCR are on the reverse side of the form. Please read carefully and be sure to document the condition of the unit in detail. Work orders for maintenance can be submitted on-line. Please note, with the high volume of work orders in May and September, staff will prioritize the requests and attend to them as soon as possible.

Please be reminded that alterations (including painting, bedroom door locks, affixing shelves to walls, etc) are prohibited and will be considered damage. Only free standing shelving units are permitted. You are required to request permission for extra appliances (i.e. mini-fridge).

Pets
Pets are permitted. We ask that you be respectful of others by using muzzles, leashes, etc as appropriate and of course, cleaning up after your pet!

Parcels and Packages
Community Housing does not have access to the mailboxes at the complex, they are operated by Canada Post.  Please do not have any packages/mail sent to your new address until you are in possession of the unit as it is likely to be returned to sender by the current tenant.

Monthly E-News updates
In an effort to keep tenants informed we send an email update on the last Thursday of each month. Please be sure to keep an eye open for this beginning in September. This will help ensure that you meet the responsibilities of your lease and keep informed of maintenance projects, etc.

Non-Smoking Buildings
As a reminder, John Orr Tower and the An Clachan Complex are non-smoking buildings; smoking is prohibited everywhere inside (including within individual apartments and on balconies). If you choose to smoke you must do so outside and a minimum of 9 meters from the building.

On behalf of the Community Housing Team, welcome to Community Housing!

We wish you all the best in your academic year ahead. Safe travels to Kingston, and we hope the weather will cooperate on your move-in day!

Community Housing

Housing and Ancillary Services, Queen’s University
Email Address: community.housing@queensu.ca
Mail Address: 169 University Ave., Kingston, ON, K7L 3N6
Phone: 613-533-2501; Fax: 613-533-2196