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An Clachan Community Assistant Application

General Description


An Clachan Community Assistant Position Description

General Description

The Community Assistant is one of 2 positions that involves being a resource in the community, assisting new tenants in their adjustment to life in An Clachan and surrounding area, and developing a climate that enhances safety, support, trust, inclusion, and learning in a collaborative and diverse environment.  As a communication link between residents and the Community Housing office, the Community Assistant encourages responsible behavior, helps to assess the needs of the community and creates a plan of action and strives to develop supportive relationships with residents.

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Applicants must currently reside in An Clachan with a commitment to reside in An Clachan through to the end of their appointment.  Applicants must have sufficient time to fulfill the responsibilities listed below:

  1. Community Assistants must be able to work with a diverse population without any bias or prejudice. An appreciation of cultural diversity is extremely important.
  2. The ideal candidate(s) would be registered occupants of An Clachan (not Queen’s students) who have significant weekday daytime and weekend availability.
  3. Applicants must have sufficient time to fulfill the responsibilities listed below (approximately 20 working hours per month on average over a 12 month period).
  4. Applicants must be able to work outside of the traditional work day, eg., evenings and weekends.
  5. Applicants must possess a friendly, enthusiastic and outgoing personality for greeting new residents, acting as a role model for residents and for promoting a positive attitude towards living in our community.
  6. Ability to work independently as well as in a team environment with minimal supervision.
  7. Discretion in dealing with confidential matters.
  8. Community Assistants must comply with all terms of the Lease at the time of application and throughout the appointment and follow all Community Housing policies.
  9. Fluent in English.
  10. Must be eligible to work in Canada.
  11. CPIC and Vulnerable Sector Check Required: The nature of the position requires you to obtain both a Canadian Police Information Centre (“CPIC”) Check and a Vulnerable Sector Check and to produce the Letter(s) of Clearance prior to your start date.  You may use a recent CPIC/Vulnerable Sector Check if it is dated within 6 months of your start.

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  1. Greet all new tenants/assignees/subtenants within one week of their move-in (2 weeks at main turnover). Sharing knowledge of the An Clachan facilities such as, but not limited to: location of laundry rooms, bike rooms, and helpful tips about their rental unit.
  2. Maintain resident programming, passive displays, and Community Assistant bulletin board, keeping in mind the required 20 hours / month; must be able to work outside of the traditional work day, eg. evenings and weekends.
  3. Seek out opportunities to work on a minimum of 4 programming events with on-campus and/or off-campus resources, such as  with Campus Security, Fire Prevention Officers, QUIC, Athletics, Student Health Services, and other related campus and community services.
  4. Receive and respond to tenant e-mails in a timely fashion.  Providing basic information about the department, An Clachan Complex and their lease with Community Housing.  Redirect enquiries to appropriate Community Housing staff members as my be required.
  5. Be knowledgeable of the Queen's University and Community Housing policies, regulations and expectations.
  6. Be familiar with campus resources and services that are available to residents of An Clachan.
  7. Be familiar with the operating practices and operation of Community Housing.
  8. Contribute ideas and content for tenant newsletters, weekly email, etc.
  9. Distribute posters, notices, assist with changing passive display boards, etc.
  10. Work with residents to educate them on community safety issues, playground etiquette, conflict management, pet care and etiquette, and other areas that might be sources of friction within a community.
  11. Assist in the development of site specific Tenants Advisory Committees and participate in meetings (Tenant, Community Housing Board) as may be required.
  12. Attend monthly meetings with Manager, Community Housing; Community Housing Staff meetings (from time-to-time), and training sessions as may be required.
  13. Provide weekly status updates to the Manager, Community Housing
  14. Provide semi-annual report to the Manager and Associate Director, Community Housing
  15. Perform other duties as may be required.

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The successful candidate will receive a monthly stipend of $250.

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Please submit a resume along with a cover letter addressing the following questions as your application for this position:

1. What it is that interests you about this position?

2. What value do you think this position can bring to the residents of An Clachan?

3. Three proposed programs, events, and/or activities and your reasons for choosing them.

4. What do you enjoy least about living in An Clachan? What do you enjoy the most?

5. Define your availability during this appointment

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DEADLINE for Application is  9 am Monday June 27, 2016.  Please submit to Community Housing, Attn: Manager